London Project Management Office (PMO)

A leading global financial services firm embarked on a comprehensive reimagining of its London property portfolio. The initiative encompassed multiple projects at varying stages, necessitating consistent governance, clear communication and alignment across diverse stakeholders. The primary challenge was to implement a structured approach that would ensure uniformity in project delivery, facilitate effective decision-making and maintain transparency throughout the programme.

G&T provided Portfolio & Programme Management and Programme & Project Controls services, establishing a centralised PMO to oversee the entire programme. We developed and implemented governance structures, supported consultant procurement and onboarding and created a delivery model to ensure consistency across all workstreams. Additionally, we managed change communications, crafting programme-related content for various platforms and collaborating with the client's internal change management team to deliver the change management strategy. Regular updates were provided to senior stakeholders through both written and verbal formats, ensuring alignment and informed decision-making.

The establishment of the PMO enabled the financial services firm to achieve a cohesive and efficient transformation of its London portfolio. G&T's comprehensive management ensured that projects were delivered in line with the firm's objectives, schedules and budgets. The centralised approach facilitated effective communication, streamlined processes and provided a clear framework for future initiatives, positioning the firm for continued success in its operational environment.