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Matthew Rosewell
Matthew Rosewell, G&T Partner, has been elected to the newly formed British Council for Offices (BCO) London Committee.
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FM Strategic Review

From reactive maintenance to strategic management

Driving performance and value through a comprehensive review of FM operations

Client

Central London Community Healthcare NHS Trust


Location

London



Sectors


Challenge

The client sought a strategic review of its Facilities Management (FM) operations to address service inconsistencies, escalating costs, and a lack of alignment with long-term estate objectives. With a diverse and demanding portfolio, there was a clear need to better understand the effectiveness of current FM delivery models and identify areas for optimisation.

Solution

G&T provided Facilities & Asset Management Advisory services, leading a structured review of FM performance, contractual arrangements, and service delivery across the estate. Our team conducted data analysis, on-site evaluations and stakeholder interviews to build a comprehensive picture of the existing FM landscape. We delivered a tailored set of strategic recommendations covering procurement, service integration, performance management, and cost control, all aligned with the client’s operational and strategic goals.

Outcome

The review enabled the client to transition from a reactive FM model to a more strategic, data-led approach. G&T’s advisory input provided a clear pathway to improve efficiency, enhance service quality, and reduce operational risk. With our guidance, the client is now implementing a revised FM strategy that delivers greater value, accountability and long-term resilience across its estate.

Project Location

Healthcare

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