Strategic Delivery Partner Procurement

London Metropolitan University sought an effective Build, Operate and Maintain model to support its Estates Strategy, facilities management services and significant capital investment programme. The University needed an independent assessment of delivery options to improve operational performance and establish a robust route to market. Capital project deadlines and the expiry of the existing facilities management contract were key considerations. The approach also needed to coordinate construction and ongoing services, reducing disruption to teaching, research and campus activities while supporting long-term estate improvement.

From a strategic options appraisal through to contract award, G&T provided end-to-end support across the transformation programme. Using weighted assessment criteria, we identified a Strategic Delivery Partner as the preferred delivery model and developed a robust business case underpinned by market intelligence, financial analysis and procurement recommendations. We supported the University in designing and delivering a tailored two-stage Competitive Flexible Procedure, leading bidder engagement, evaluation and commercial negotiations, to maximise value. The solution established a flexible, future-proof contractual framework aligned to the University's strategic ambitions, with embedded savings commitments, innovation incentives and performance accountability.

The University appointed its Strategic Delivery Partner in April 2026, with services commencing in August. The innovative integrated model coordinates capital works and facilities management, embedding Soft Landings principles to support the transition into operation and reduce campus disruption, together with coordinated logistical management. Guaranteed contractual savings commitments linked to an incremental capital works pain and gainshare mechanism, an innovation fund and planned digital twin development provide mechanisms for long-term value and continuous improvement. G&T’s Facilities & Asset Management Advisory expertise helped establish an evidence-led delivery model with clear accountability, contractual flexibility and performance measures aligned with the University’s priorities.